Privacy Policy
Last updated: 17 October 2026
MeSee is made by WeMakeSense LLC ("WeMakeSense", "we"). This policy explains, in plain language, what MeSee does with your information. The short version: we never store your photos, we don't track you, and you can delete everything at any time.
Your photos
- Your photos stay in your iPhone's Photos library. MeSee reads them there; it doesn't copy your library anywhere.
- A photo leaves your iPhone only when you ask for a description, a detailed description, an answer to a question or a comparison, or when you turn on a feature that describes photos for you (these are off until you turn them on). Nothing is sent until you allow AI in the app, which tells you which AI services are used.
- Before sending, MeSee makes a smaller copy of the photo. This removes hidden information such as location (GPS) and camera details. A place name is added only if you turn on "Include place names in AI requests".
- Our server keeps the photo only in memory while the description is written, then discards it. Photos are never saved to disk, logs or backups.
What we keep
| What | Why | How long |
|---|---|---|
| A random account number, created when you first open MeSee | To keep your allowance and subscription working. It isn't linked to your name, email or phone number. | Until you delete your account |
| The written descriptions (text), with a fingerprint of the photo | So you're never charged twice for the same photo | Until you delete them or your account |
| How many descriptions you've used, and their cost | For the daily and monthly allowance, and to prevent abuse | Until you delete your account |
| Your MeSee Plus and Camera Coach subscription status, as confirmed by Apple, and a random purchase number MeSee gives Apple when you buy | To unlock what you bought, and to let your other iPhones, iPads and Macs on the same Apple ID share it (and its limits) without signing in | Until you delete your account |
Answers to your questions and Camera Coach advice are shown to you but not stored on our server. Our server also sees your IP address for each request, which is used briefly to prevent abuse. We don't store it with your account.
Ask your library
When you ask a question about your library, MeSee sends short text facts about the relevant photos (date, place name, names you gave, and their descriptions), never the photos themselves. Only when you ask.
Memories told as stories
When you play a memory (or tap Tell Me the Story) with AI allowed, MeSee first describes a few of the memory's photos that aren't described yet, exactly like a description you ask for: a small copy of each photo, without location, is sent and isn't kept. During the free week it describes only a few, always leaving you pictures for the day, and it asks before using more than three. Then Iris writes the story from text only: for each chosen photo, the day and part of the day (like "Saturday afternoon"), the town, and its description. The story itself never includes the photos, text read from inside them, street addresses or clock times, and people's names only if you've turned on "Include names in AI descriptions". The story comes back to you and isn't kept on our server; only a count, for your monthly allowance, is recorded. Without AI, a memory still plays, using what your iPhone knows about each photo.
Videos
To describe a video, MeSee sends a few small still frames. If "Listen to speech in videos" is on, speech is transcribed on your iPhone and only the text is sent. Audio never leaves your phone.
Searching and asking by voice, and Siri
When you search or ask by voice, MeSee uses the microphone only while it's listening, and your words are understood on your iPhone by Apple's on-device speech recognition. The audio is never sent anywhere or kept. A voice search stays on your iPhone like a typed one; a spoken question to Iris is sent as text, exactly like a typed question. If you use Siri with MeSee ("Find photos in MeSee"), Siri handles what you say under Apple's privacy policy, and MeSee receives only the words of your search or question.
Explore by Touch
Explore by Touch finds faces, people, pets and text in a photo on your iPhone, so you can feel where they are. Nothing is sent anywhere.
Where and when a photo was taken
The address, nearby landmarks and weather are looked up on your iPhone with Apple Maps and Apple Weather using the photo's location. MeSee's server never receives your photos' locations. You can turn this off in Settings.
Crash reports and free-week protection
Crash reports are off unless you turn on "Share crash reports". They contain technical details only, are not linked to your account, and are deleted after 90 days. To stop a free week being claimed again by reinstalling, MeSee uses Apple's DeviceCheck, which lets Apple remember one yes-or-no flag for your iPhone. No identifier or personal data is stored by us.
Camera Coach
Camera Coach's live guidance (finding faces, the subject or the page, light, tilt and steadiness) runs entirely on your iPhone. A camera frame leaves your iPhone only when you choose "Ask Iris", as a small image, and it is not stored. Photos you take are saved to your own Photos library.
What stays on your iPhone
Search, object recognition, text recognition, photo quality checks and face matching all run on your iPhone. If you use People, the names you give and the face information used to recognise them stay on your iPhone and are never uploaded. Names are included in a description request only if you turn on "Include names in AI descriptions".
Who helps us
Descriptions are written by Google's Gemini API (paid service). If Gemini is busy or unavailable, the same request goes through OpenRouter, which passes it to Gemini through another route or to OpenAI's GPT model, using only providers that don't use the data for training. MeSee asks your permission in the app before anything is sent to these AI services, and you can withdraw it any time with "Allow AI" in Settings, Privacy. OpenRouter doesn't keep the photos or questions. Under the AI companies' terms for paid API customers, the photos and questions we send are not used to train their models. They may keep request data for a limited time to detect abuse, as described in their own policies. Payments are handled entirely by Apple; we never see your card details.
What we never do
- No advertising, and no advertising or analytics trackers.
- No tracking you across other apps or websites.
- No selling your data, and no sharing it for anyone else's purposes.
- No training AI models on your photos.
Your choices and rights
- Turn off Allow AI in Settings, Privacy. Then nothing is sent to the AI services: no photos, questions or memory facts. On-device search, Explore by Touch and memories (told from what your iPhone knows) keep working.
- Delete AI Data (Settings, AI and privacy) removes every description from your iPhone and our server.
- Delete My Account and All Data (Settings, Account) removes your account and everything linked to it. If your subscription is shared with your other devices, the account is removed there too; they start fresh and pick your subscription up again. If you subscribed, cancel the subscription in your Apple ID settings so Apple stops billing.
- Backups. To protect against data loss, our server keeps a nightly backup for 7 days. After you delete AI data or your account, copies can remain in those backups for up to 7 days, until they're replaced. Backups contain no photos, and are used only to restore the service.
- Depending on where you live (for example under the GDPR or US state laws), you have the right to access, correct or delete your data. Because we don't know who you are, the fastest way is the in-app options above, or contact us.
Children
MeSee isn't directed at children under 13, and we don't knowingly collect information from them.
Changes
If we change this policy, we'll update the date at the top and explain important changes in the app.
Contact
Questions about privacy? Contact WeMakeSense.